Bonus Point Eligibility Guidelines

• Bonus points are applicable to individual guests staying at Kindness Hotel, Kindness Day Hotel, or Meant To Be Inn.

• To qualify, reservations must be made directly through one of the following channels: “ telephone, in-person at the front desk, email, or the official website.”

• Bonus points are not applicable under the following circumstances:

• Corporate entities, companies, and group travel agencies.

• Guests redeeming accommodation vouchers.

• Guests staying under long-term stay promotions or other special package rates.

• Reservations made via third-party online booking platforms (except the KNS Hospitality Corporation official website).

 

Bonus Point Accumulation Policy

• Guests who meet the eligibility criteria outlined above may accumulate bonus points for qualifying reservations.

• For every TWD 20 spent on room charges per stay, 1 bonus point will be awarded. Points will be credited within three business days following check-out and final settlement. The point accumulation ratio is subject to change in accordance with the latest terms of this program.

• Each room, regardless of room type, may be registered under one guest for point accumulation.

• Expenditures on non-accommodation items are not eligible for bonus point accumulation.

• Bonus points are valid for five years from the date of the most recent check-out. Unused points will automatically expire after the validity period.

 

Bonus Point Redemption Policy

• Bonus points may only be redeemed for reservations made via  “ telephone, in-person at the front desk, or email”. Redemption through the official website is currently unavailable, and we appreciate your understanding.

• Each bonus point can be used to offset 1 TWD of room charges. There is no limit to the number of points that can be redeemed.

• Points may be redeemed exclusively by the registered guest for accommodation or for selected merchandise from Kindness Lifestyle Collection.

• Points earned during a stay may only be applied toward future bookings and cannot be redeemed during the same stay.

• Bonus points are non-refundable, non-transferable, and cannot be exchanged for cash. Amounts redeemed using bonus points are not eligible for invoice issuance. Once redemption is completed, it cannot be modified or canceled.

 

Additional Information

• Guests may inquire about their bonus point balance in person at any hotel branch, or via telephone or email.

• The company reserves the right to modify, suspend, or terminate this program at any time. Any changes will be announced on the official website and will not be individually notified.